Our Story

Background

Back in 2008, Dori, our CEO, was working as an IT Training Manager at a growing law firm. Juggling high project demands, onboarding new starters, and rolling out a new document management system, she needed reliable external support—resources that could scale, seamlessly fit the firm’s culture, and genuinely deliver results. But she couldn’t find what she was looking for.

So, Dori decided to create it herself. That’s how iTrain was born—a technology-focused company built to provide expert, approachable IT training with a deep understanding of the unique needs of legal and professional services. A company designed to adapt to fast-changing operational challenges and help businesses thrive.

iTrain Christmas away day team photograph

Today, we’re proud to offer IT training, change management, strategy, and consultancy services, including:

Scalable IT training resources customised to your needs.
Expert cover for absences or busy periods, with trainers who fit seamlessly into your team.
Access to a diverse pool of specialists and cutting-edge training methodologies.

At iTrain, we’re here to help you and your team succeed.

Our values

At iTrain, our values shape everything we do - from how we work together as a team to how we support our clients and partners. These principles are the foundation of our success and the reason we continue to grow and excel in delivering industry-leading training solutions.

Trust is the foundation of our success. We communicate openly, honour our commitments, and always act with integrity—ensuring that both our team and our clients know they can depend on us.

Support is at the heart of our culture. We lift each other up, share knowledge, and create an environment where everyone can thrive. By fostering this internally, we extend the same commitment to our clients, helping them achieve their goals.

Care drives us to go the extra mile. We truly invest in our colleagues, our clients, and the work we do—ensuring that every interaction is thoughtful, meaningful, and focused on delivering the best results.

Commercial Awareness keeps us efficient and focused. We understand that resources are valuable, and we work smartly to deliver results without unnecessary waste.

Service Excellence means we never settle for “good enough.” We take pride in our work, seek continuous improvement, and embrace feedback to be the best at what we do.

Professional Calm reminds us that teamwork comes first. We stay calm under pressure, work together to find solutions, and recognise that success is a shared effort.

Our values are not just words - they are embedded in our culture and reflected in every interaction. They guide us as we work to create impactful, long-lasting partnerships and a brighter future for all.

Environmental, Social and Governance (ESG)

At iTrain, we are committed to making a positive impact on the environment, society, and the way we govern our business. Our approach to ESG reflects our responsibility to our people, our planet, and our future.

Environmental stewardship

Sustainability is at the core of our operations. As a proud member of Business Declares, we are actively working to reduce our carbon footprint and make environmentally conscious decisions. At iTrain, we are committed to making a positive impact on the environment, society, and the way we govern our business. Our approach to ESG reflects our responsibility to our people, our planet, and our future.

Remote working: Our employees work from home, eliminating commuting emissions and contributing to a more sustainable work model.
Sustainable travel: We minimise business travel wherever possible, prioritising virtual meetings. When travel is essential, we use public transport to reduce our environmental impact.
Charity initiatives: In 2023, our team participated in a series of charity days, supporting projects across the UK. We worked with organisations such as the Wildfowl & Wetlands Trust (WWT) at Slimbridge, The Wildlife Trust, and The Wilderness Foundation, contributing hands-on to conservation efforts.

Social responsibility

We are deeply committed to supporting our communities and fostering a positive social impact. Our Charity Away Days initiative demonstrates our dedication to giving back, and we continue to seek ways to engage with causes that align to our values of care and collaboration.

Over the years, we’ve provided information about Menopause in the workplace, championed women through speaking at events and acted locally through sponsorship of cricket and football.

Governance and transparency

We hold ourselves accountable to the highest standards of integrity and governance. By operating transparently and ethically, we ensure that our decisions reflect not only our business goals but also our responsibility to our stakeholders and the planet.

Our ESG efforts are a continuous journey. We remain dedicated to evolving our practices, reducing our environmental impact, and contribution to a fairer, more sustainable future for everyone.

Get in touch

Email: info@itraintechnology.com

Telephone: +44 (0)333 939 8203

LinkedIn: @itrainlegal